How IT departments streamline themselves into oblivion http://www.zdnetasia.com/techguide/techmanagement/0,39044902,62060079,00.htm?scid=nl_z_tgtm
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How IT departments streamline themselves into oblivion http://www.zdnetasia.com/techguide/techmanagement/0,39044902,62060079,00.htm?scid=nl_z_tgtm