{"id":18950,"date":"2018-07-24T11:03:34","date_gmt":"2018-07-24T01:03:34","guid":{"rendered":"http:\/\/tomgrimshaw.com\/tomsblog\/?p=18950"},"modified":"2018-07-24T11:03:34","modified_gmt":"2018-07-24T01:03:34","slug":"intelligent-assistants-have-poor-usability-a-user-study-of-alexa-google-assistant-and-siri","status":"publish","type":"post","link":"https:\/\/www.tomgrimshaw.com\/tomsblog\/?p=18950","title":{"rendered":"Intelligent Assistants Have Poor Usability: A User Study of Alexa, Google Assistant, and Siri"},"content":{"rendered":"<p>Summary: Usability testing finds that both voice-only and screen-based intelligent assistants work well only for very limited, simple queries that have fairly simple, short answers. Users have difficulty with anything else.<br \/>\n<a href=\"https:\/\/www.nngroup.com\/articles\/intelligent-assistant-usability\/\" target=\"_blank\" rel=\"nofollow\">https:\/\/www.nngroup.com\/articles\/intelligent-assistant-usability\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Summary: Usability testing finds that both voice-only and screen-based intelligent assistants work well only for very limited, simple queries that have fairly simple, short answers. Users have difficulty with anything else. https:\/\/www.nngroup.com\/articles\/intelligent-assistant-usability\/<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,5],"tags":[],"class_list":["post-18950","post","type-post","status-publish","format-standard","hentry","category-computer-tips-basic","category-general-interest"],"_links":{"self":[{"href":"https:\/\/www.tomgrimshaw.com\/tomsblog\/index.php?rest_route=\/wp\/v2\/posts\/18950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tomgrimshaw.com\/tomsblog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tomgrimshaw.com\/tomsblog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tomgrimshaw.com\/tomsblog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tomgrimshaw.com\/tomsblog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18950"}],"version-history":[{"count":0,"href":"https:\/\/www.tomgrimshaw.com\/tomsblog\/index.php?rest_route=\/wp\/v2\/posts\/18950\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.tomgrimshaw.com\/tomsblog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18950"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tomgrimshaw.com\/tomsblog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=18950"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tomgrimshaw.com\/tomsblog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=18950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}